Knowledgebase

Are there any penalties or fees from Optimus Media to transfer from you to another hosting company?

No. There is no charge for removal of your site (although it should be noted setup charges are nonrefundable).

To request your hosting be cancelled, please follow these steps from the Customer Support Center:...

Signing up with us is easy. Click here to be taken to our hosting order form. If you...

Sometimes you are just experiencing a temporary spike in traffic or something else is causing...

While we do regular system back-ups, we do not keep back-ups of individual web site data. You are...

Other than moral or legal, no, not really. We reserve the right to cancel service for any site...