Articles

 All I see is a list of my files, I dont see my home page.

Your home page (the page you want people to see first) should be named index.php index.html,...

 Are there any contractual agreements that Optimus Media requires me to agree to in order to be my web host provider (other than moral or legal issues)?

Other than moral or legal, no, not really. We reserve the right to cancel service for any site...

 Are there any penalties or fees from Optimus Media to transfer from you to another hosting company?

No. There is no charge for removal of your site (although it should be noted setup charges are...

 How can I change the password to access my web site?

A very helpful web based site administration tool is available at https://<yoursite>/cpanel...

 How Do I Cancel My Web Hosting?

To request your hosting be cancelled, please follow these steps from the Customer Support Center:...

 How Do I Get A Web Site?

Signing up with us is easy.  Click here to be taken to our hosting order form. If you...

 How do I get an email address associated with my Optimus Media hosted domain name?

First make sure you have setup a Mail Account under your Cpanel...

 I have a Perl script on my site, but cant remember the Perl path

“/usr/bin/perl” without the quotes. In other words, the “shazam” line of...

 I sent the files up with an FTP program, but cant see my stuff on the address.

If the files are not uploaded to the correct path they will not be visible on the web (this is...

 I've messed up my web site, do you have a back-up?

While we do regular system back-ups, we do not keep back-ups of individual web site data. You are...

 If I change my current ISP does this affect my web site?

No. Your hosting is separate from your ISP (Internet Service Provider). However, if you are using...

 What If I Need More Space or Bandwidth?

Sometimes you are just experiencing a temporary spike in traffic or something else is causing...

 What is my site's IP address

You can always find this out by going to http://<yourdomainname>/cpanel Once logged in...

 What is the path to Sendmail?

/usr/sbin/sendmail